Frequently Asked Questions

General Interest

How is it possible to have lower prices than my insurance copays AND deliver it to my door?

We have spent many late nights studying the ins and outs of the industry. We found there are too many middlemen and every single one is only out for their profit. This shouldn’t surprise anyone. After seeing patient after patient overpay, we decided we needed to stand up and do something about this and redirect the money back to Idaho and our patients! In a recent survey we performed, we found that for generic medications it was more beneficial for patients to NOT use their insurance about 60% of the time! Is your copay $10 or even $15 per month using your insurance? You are overpaying, and most likely we can save you money.

Is your pharmacy and it's related platforms secure and confidential?

Yes. We take every measure within our power to maintain a safe and confidential web portal as well as our internal software and keep them updated and HIPAA compliant.

How is this going to change the industry?

The long term effects are difficult to explain due to the fact that the whole industry has intentionally made itself so complicated. Short term, we only care about one thing. We are going to take back all the money that is going to pharmacy middlemen and give it back to Idahoans through direct savings on our prices!! In addition to saving money, we are also out to save our patients time so they can spend that time with their family or catch a local basketball or football game. Has anybody tried to call their pharmacy lately?

Where do you deliver?

Boise, Caldwell, Eagle, Emmett, Meridian, Middleton, Nampa, and Star at this time, but expansions in Idaho are in the works. Yes, we plan to change how pharmacy is done in the whole state of Idaho!

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Can I transfer a prescription to Idaho Priority Prescriptions from another pharmacy?

Yes! We will make the process easy! Just call, email, or complete our Transfer Request Form and we will initiate the process of acquiring your prescriptions. Keep in mind that only prescriptions with remaining refills are transferable. If a prescription is out of refills, contact your primary care provider and request that they send a prescription to us. Once we have record of your prescription information we will take care of contacting the doctor for future refills.

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Will I Automatically Get Refills?

No, automatic refills are not available. Feel free to contact us when your medication supply gets low and we will gladly refill them.

How do I see your prices?

We are 100% transparent and our prices can be searched for on our website. As always, if you have any questions (or you are struggling to afford your medications) feel free to call us!

Can I order a medication or a quantity that is not listed on the website?

Call (208) 369-2211 or email us at info@idahoprioritypresciptions.com and we can provide pricing, expected time of delivery, and quantities of medications we do not have on our list.

What is the maximum number of refills that you will dispense at one time for a prescription?

As many as are currently available on your prescription, even up to a year supply if enough refills have been granted by the prescriber.

Do you do controlled medications?

Not at this time, but this could change in the future.

Do you do any brand name medications?

No. Due to the current pharmaceutical industry there is no flexibility in the pricing of brand name medications.

Can I really get a 6 month or 12 month supply at one time?

Yes! It is 100% legal to dispense more than a 3 month supply, but insurances often limit it to 3 months and sometimes even 1 month at a time. If you are only going to the doctors office every 6 or 12 months why are you forced to go to the pharmacy and wait in a huge line every month? This helps us reduce costs and saves you gas money and valuable time!

Can I request a specific manufacturer?

At this time, in order to keep prices low, we can only dispense the manufacturer we have in stock at the time of order, but feel free to call us and we can discuss options and prices for certain manufacturers.

What if my medication is out of stock on a national shortage?

If, for any reason, we are unable to fulfill your order, we will contact you as soon as we are aware of the issue.

Delivery

What areas/cities do you service?

Boise, Caldwell, Eagle, Emmett, Meridian, Middleton, Nampa, and Star at this time, but expansions in Idaho are in the works. Yes, we plan to change how pharmacy is done in the whole state of Idaho!

Do I have to be home to receive my medications?

Yes. Payment will be collected at time of delivery. If nobody is home on the arranged day of delivery, you may be subject to a $5 redelivery charge.

Payment

How do I pay?

Payments must be made at time of delivery.

What types of payments do you accept?

We accept all major credit cards as well as debit, HSA/FSA, checks, Apple Pay, and cash.

Can I return a prescription I ordered by accident?

Once a prescription has been ordered it cannot be returned or refunded due to federal laws/regulations. Always double check your order before final submission.

Frequently Asked Questions

General Interest

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